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Nigel Spears MSc, PG Cert (Clin.Hyp), PDCHyp, PDCBHyp, DBSCH

Headstart Clinical Hypnotherapy

Helping Adults & Children Achieve Life-Changing Results Since 2009

Headstart Clinical Hypnotherapy Privacy Policy

 

This privacy policy will explain how Headstart Clinical Hypnotherapy uses the personal data we collect from you when you use our website www.headstartclinicalhypnotherapy.com.

It covers:

  • The data we collect

  • How we collect your data

  • How we use your data

  • How we store your data

  • Marketing

  • Your data protection rights

  • What cookies are

  • How to manage your cookies

  • How we use cookies

  • The  types of cookies we use

  • Privacy policies of other websites

  • Changes to our privacy policy

  • How to contact us

  • How to contact the appropriate authorities

 

The data we collect

 

Our company collects the following data:

  • Personal identification information (Name, email address, phone number, etc.)

  • Details of what you need help with (mental and emotional difficulties, physical illness, etc.)

  • Contact details of your GP and other healthcare professionals

How we collect your data

 

You directly provide our company with most of the data we collect. We collect data and process data when you:

  • Contact us by email, use our websites contact form or on the telephone

  • Use or view our website via your browser’s cookies

  • Attend a consultation and during treatment

 

Our Company may also receive your data indirectly from the following sources:

  • Online registers or third party websites (British Society of Clinical Hypnosis, Three Best Rated, etc.)

  • GP’s and healthcare professional referrals

  • Family and friends wanting to help

How we use your data

 

Our company collects your data so that we can:

  • Arrange consultations and appointments and inform you of changes

  • Help determine if we can help and ensure duty of care by contacting your GP and other healthcare professionals with your permission

  • With your permission, refer you for alternative treatment or to another healthcare professional

  • Provide, operate and update our website

  • Comply with applicable laws and regulations

How we store your data

 

Our company securely stores your data in locked filing cabinets at a secure location protected by CCTV.

 

Our company will keep your digital data for three months when it will be deleted. Once treatment has concluded, hardcopy data is stored for three years before being shredded. 

Marketing

 

Headstart Clinical Hypnotherapy will never use your personal information for marketing purposes.

 

We never share data with other companies for marketing purposes either.

Your data protection rights

 

Our company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request our company for copies of your personal information.

 

The right to rectification – You have the right to request that our company correct any information you believe is inaccurate. You also have the right to request our company to complete the information you believe is incomplete.

 

The right to erasure – You have the right to request that our company erase your personal information, under certain conditions.

 

The right to restrict processing – You have the right to request that cur Company restrict the processing of your personal data, under certain conditions.

 

The right to object to processing – You have the right to object to our company’s processing of your personal data, under certain conditions.

 

The right to data portability – You have the right to request that our company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

 

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Call us on 07708 926483

Or write to us at Headstart Clinical, Hypnotherapy, Saks, David Lloyd Club, Chorley Street, Bolton, BL1 4 AL

Cookies

 

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

 

For further information, visit allaboutcookies.org.

How to manage cookies

 

This website uses a cookie control system. It gives you the option to accept or reject cookies before you leave any information.

 

You can also set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

How we use cookies

 

Our company uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in and giving you a better website user experience

  • Understanding how you use our website

  • Collecting data

Types of cookies we use

 

There are several different types of cookies, however, our website uses:

  • Functionality – Our company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and the location you are in. A mix of first-party and third-party cookies is used.

  • Security and anti-fraud – Our company uses these cookies to protect your identity and the personal information you provide.

  • Advertising – Our company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address.

Other website privacy policies

 

Our website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

 

Our company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on March 11th 2022.

How to contact us

 

If you have any questions about our company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
 

You can email us at info@headstartclinicalhypnotherapy.com, call us on  0161 505 0646 or 07708 926483 or write to us at Headstart Clinical, Hypnotherapy, Saks, David Lloyd Club, Chorley Street, Bolton, BL1 4 AL.

How to contact the appropriate authority

 

Should you wish to report a complaint or if you feel that our company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

 

You can write to them at The Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF or call them on 0303 123 1113.

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